This hotel is centrally located on the town hall square just a few minutes walk from the famous Strøget shopping street, wonderful Tivoli gardens and the main train station.

18 suites, 46 single rooms and 128 double rooms are located on 4 storeys and can be reached by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A business centre with fax machine and projector is available.

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 192 non-smoking rooms.

Guests can enjoy a selection of sport and entertainment options. Leisure activities and facilities at the hotel include cycling/mountain biking and a spa or, for a fee, a gym.

There is a bar on the premises. Bed and breakfast is offered as a catering option. Staff are also happy to provide gluten-free meals.